Effective Date: 20-03-2025
At Firozabad Lites and Home Decor, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website: https://firozabadlites.com.
1. Information We Collect
We collect the following types of information to fulfill orders and improve your experience:
• Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
• Device Information: Browser type, IP address, time zone, and cookies.
• Order Information: Products purchased, date and time of transaction, and order value. • Communication Data: Messages sent via our contact form or customer support.
2. How We Use Your Information
We use your information to:
Process and ship your orders
• Communicate with you about your order status or inquiries
• Respond to support requests
• Improve the functionality and performance of our website
Prevent fraudulent transactions and protect against unauthorized access
• Send promotional offers
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
• Payment processors (e.g., Razorpay or other secure platforms)
• Delivery partners for shipping and logistics• Website analytics tools (e.g., Google Analytics) to monitor traffic and improve user experience • Legal authorities, if required under applicable law or to protect our business
All third-party service providers are bound by confidentiality agreements and required to use your data solely for the intended purpose.
4. Cookies and Tracking Technologies
We use cookies to:
• Store your preferences for future visits
Analyse website traffic and usage patterns
Enhance shopping experience
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.
5. Data Retention
We retain your personal information only for as long as necessary to:
Fulfil your order
Comply with legal obligations
Resolve disputes
• Enforce our agreements
When data is no longer needed, it is securely deleted.
6. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal data. This includes the use of SSL encryption for online transactions and restricted access to personal data within our company.
7. Your Rights
As a user, you have the right to:
Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal and operational limitations) Withdraw consent for marketing communications
To exercise your rights, contact us.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. We recommend reviewing this page periodically for any updates.
10. Contact Us
If you have any questions about our Privacy Policy or how we handle your information, please contact us at:
Firozabad Lites and Home Decor
Firozabad Lites and Home Decor, Begum Bridge Rd, CMS Mission Compound, Thapar Nagar, Meerut, Uttar Pradesh 250002
>E support@firozabadlites.com
+919897094529
https://firozabadlites.com
