Firozabad Lites and Home Decor
Last Updated: 20-02-2025
Welcome to Firozabad Lites and Home Decor. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, products, or services, you agree to comply with and be bound by these terms. We want you to have the best experience with our services. If any part of these terms does not align with your expectations, we encourage you to reach out with any concerns before using our services.
1. General Terms
1.1 These Terms govern your use of our website, online store, and services related to home decor and lighting products.
1.2 We are committed to keeping our Terms up-to-date and relevant. To ensure the best experience for our customers, we may make updates or improvements as needed. 1.3 Your continued use of our services after any changes constitutes acceptance of the updated Terms.
2. Products and Services
2.1 We are committed to providing accurate and detailed descriptions and images of our products. While we strive for perfection, we encourage our customers to reach out with any questions to ensure complete confidence in their purchase.
2.2 Our products are available while supplies last, and we continuously update our offerings to bring you the best selection. We appreciate your understanding if a product becomes unavailable.
2.3 We reserve the right to refuse or cancel any order placed for products listed at an incorrect price.
3. Pricing and Payments
3.1 All prices are listed in INR and are subject to change without notice.
3.2 We accept multiple payment methods, including credit/debit cards, net banking, UPI, and COD(Cash on Delivery).
3.3 Full payment must be made at the time of purchase unless otherwise agreed upon. 3.4 In the rare event of a payment issue, we will work with you to resolve it. However, if necessary, we may need to cancel the order.
4. Shipping and Delivery
4.1 We aim to deliver products within the estimated timeframe, but delays may occur due to unforeseen circumstances.
4.2 Shipping charges, based on product quantity and delivery timelines, will be clearly communicated at the time of purchase for your convenience.
4.3 We are not responsible for delays caused by external factors such as courier services or natural calamities.
5. Returns, Refunds, and Exchanges
5.1 Customers can request a return, exchange, or refund within 3 days of purchase, subject to product eligibility.
5.2 Products must be returned in their original condition, unused, and with all original
packaging.
5.3 Refunds will be processed within 14 business days after receiving and inspecting the returned product.
5.4 We reserve the right to deny returns or refunds for products not meeting our return criteria.
6. Warranty and Liability
6.1 Some products may come with a manufacturer’s warranty, with full details provided at the time of purchase and available on the website’s payment page.
6.2 We are not responsible for any damages resulting from the improper use, handling, or installation of our products.
6.3 To the maximum extent permitted by law, Firozabad Lites and Home Decor will not be liable for indirect, incidental, or consequential damages.
7. Intellectual Property
7.1 All content on our website, including logos, text, and designs, is the property of Firozabad Lites and Home Decor and is protected under applicable intellectual property laws.
7.2 Unauthorized use of our intellectual property without prior written consent is strictly prohibited.
8. Privacy Policy
8.1 Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
8.2 We do not share customer data with third parties without consent, except as required by law.
9. Governing Law and Dispute Resolution
9.1 The Laws of Our Country govern these Terms and Conditions.
10. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at: Firozabad Lites and Home Decor
14-15, BEGUM BRIDGE ROAD, MISSON COMPOUND, Meerut, Uttar Pradesh, 250002 +919897094529
support@firozabadlites.com
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
